Anuli Aesthetics
Terms, Returns, Privacy Policy & SMS Messaging Terms
Last Updated: January 13, 2026
Terms & Returns Policy
Return Policy
Due to the nature of prescription medications and medical services, ALL SALES ARE FINAL.
Medication cannot be returned, and any monthly fees already paid are non-refundable.
Cancellation Policy
You must cancel your subscription before your next billing cycle.
No exceptions will be made.
To cancel your Anuli Aesthetics & Weightloss Program membership, you must email:
Written confirmation will be provided once cancellation is processed.
Phone calls or text messages are not accepted as valid cancellation documentation.
Fraud Policy
Anuli Aesthetics has a zero-tolerance policy for fraud, including but not limited to credit or debit card fraud.
Any suspected fraud will be fully investigated and pursued to the fullest extent permitted by law. Anuli Aesthetics reserves the right to seek recovery of all associated losses, including but not limited to business losses, legal fees, administrative costs, research expenses, and loss of income.
Chargeback Policy
All references to a “chargeback” refer to a reversal of a credit or debit card transaction.
There is no valid reason for a chargeback to be filed. If you believe a billing issue exists, you agree to contact Anuli Aesthetics & Weightloss directly at anuli@anulimedspa.com before initiating any chargeback.
You agree to immediately notify Anuli Aesthetics if you suspect unauthorized use of your payment method in connection with our services.
If you file a chargeback for a payment you authorized, you agree that Anuli Aesthetics may recover the disputed amount, plus any chargeback fees imposed by payment processors, by any lawful means, including re-billing, collections, or legal action.
Privacy Policy
Effective Date: March 7, 2025
Anuli Aesthetics (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including when you opt in to receive SMS messages.
Information We Collect
We may collect the following information:
-
Name and contact information (phone number, email address)
-
SMS opt-in consent records
-
Appointment and communication history
-
Messaging interactions and preferences
-
Information voluntarily submitted via forms, website interactions, or customer support
-
Technical and usage data related to website interactions
How We Collect Information
We collect information:
-
Directly from you when you complete forms, book appointments, or communicate with us
-
Automatically when you interact with our website or services
-
From trusted third-party service providers assisting in service delivery
How We Use Information
We use your information to:
-
Deliver services and communicate with you
-
Send appointment reminders, updates, and relevant service information
-
Send marketing messages only if you have explicitly opted in
-
Improve service quality and customer experience
-
Maintain compliance with legal and regulatory obligations
SMS Data & Sharing
SMS consent is not shared with third parties or affiliates for marketing purposes.
Your phone number is used solely for communications related to Anuli Aesthetics services unless otherwise explicitly authorized by you.
Information Disclosure
We may disclose information:
-
To service providers assisting with operations (billing, communications, scheduling)
-
If required by law, court order, or regulatory authority
-
In connection with a business transaction such as a merger or asset sale
-
To protect our rights, safety, or legal interests
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access or disclosure.
Updates to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date.
Contact
For privacy questions, contact:
anuli@anulimedspa.com
Terms of Service
Effective Date: February 1, 2023
Welcome to Anuli Aesthetics. These Terms govern your use of our website, telehealth services, and related offerings.
By using our services, you agree to these Terms. If you do not agree, do not use our services.
1. Telehealth Services
Anuli Aesthetics provides virtual consultations and related services for non-emergency purposes. Telehealth services are not a substitute for in-person medical care or emergency treatment.
2. Eligibility
You must be at least 18 years old and reside in a jurisdiction where our services are legally offered.
3. Accounts & Security
You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.
4. Acceptable Use
You agree to use the service in compliance with all applicable laws and not engage in misuse, abuse, or interference with platform operations.
5. Medical Disclaimer
Medical information provided through the service has limitations and does not replace in-person care or emergency services.
6. Payments
You agree to pay all applicable fees. Payment processing may involve third-party providers subject to their own terms.
7. Intellectual Property
All content remains the property of Anuli Aesthetics or its licensors and may not be reproduced without permission.
8. Limitation of Liability
To the fullest extent permitted by law, Anuli Aesthetics shall not be liable for indirect, incidental, or consequential damages related to service use.
9. Governing Law
These Terms are governed by the laws of the jurisdiction in which Anuli Aesthetics operates.
10. Modifications
We may update these Terms at any time. Continued use constitutes acceptance of updated Terms.
11. Contact
Questions may be directed to anuli@anulimedspa.com.
SMS Messaging Terms & Conditions
Effective Date: March 7, 2025
SMS Program Description
By providing your phone number and opting in, you agree to receive SMS messages from Anuli Aesthetics related to:
-
Appointment reminders
-
Service updates
-
Marketing messages (only if opted in)
-
Two-way customer communication
Message Frequency
Message frequency varies. You may receive up to four messages per month, depending on your interaction and preferences.
Message & Data Rates
Message and data rates may apply according to your mobile carrier’s plan.
Opt-Out Instructions
You may opt out at any time by replying STOP to any message.
You will receive a confirmation message upon successful opt-out.
Help
Reply HELP to any message or contact us at anuli@anulimedspa.com.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Health & Emergency Disclaimer
SMS is not appropriate for medical emergencies. Do not use text messaging for urgent medical concerns. Call 911 or seek immediate medical care if needed.